Dublin - DCC Client Services Section Manager-12023303

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The successful candidate will be expected to provide strong Leadership and ability to effectively manage day-to-day operations within the Group.  Citi's Direct Custody and Clearing provides asset servicing and transaction functions primarily to intermediaries such as broker-dealers and banks, and increasingly to fund managers, insurance companies and other global investors through our proprietary network in 57 markets. The scale of this network, provided through our own offices and staffed with Citi experts in each market, sets Citi apart from the competition. The primary function of Client Services Section is to act as the main interface between Direct Custody Clients and the various Custody Operational units of Citibank. DCC provides all clients with a premium level of service through the efficient and pro-active resolution of their enquiries while also assisting in client education of market or industry changes as well as Citibank practices and policies.Key Responsibilities:•Provide a vision for the section, communicate this vision successfully •Enable the section to embrace change •Manage a pristine controls environment •Continually re-engineer the process, up to department level, to yield sustainable cost reductions •Implement department wide initiatives •Develo ...

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