E-tail Manager
Puig
Clothing, Fashion
London - Großbritannien
Manager / Team Leader
Experteer Overview
In this role you will accelerate Puig’s UK e-tail performance by optimizing visibility, storytelling, conversion, and repeat purchase across key partners. You will co-create and execute commercial plans, launches, and promotions to drive dotcom sales and margin for Puig’s prestige, niche, and skincare & wellness brands. You will work cross-functionally with KAMs, Marketing, Media, CRM, and global teams to ensure brand excellence online while making data-led, agile decisions that enhance the customer experience. This is a hands-on, collaborative role with a focus on growth, cross-market execution, and mentoring two e-tail graduates.
Pay / Benefits
- entrepreneurial culture
- learning and development opportunities
- international company with growth opportunities
- competitive compensation & benefits package
Responsibilites
- Co-create and execute UK trading calendar with KAMs, including launches, campaigns, and promotions
- Monitor product performance, conversion, and customer behavior to maximise future sales
- Manage site content, navigation, and landing pages to support trading goals
- Execute UK campaign rollouts aligned with global brand direction and local priorities
- Ensure product storytelling and onsite content align with brand tone across prestige, niche, and wellness brands
- Optimise onsite journeys to support conversion, premium positioning, and brand experience
- Collaborate with KAMs to deliver retailer execution and align priorities
- Coordinate with internal teams (Marketing, Media, CRM, Supply, Finance) for alignment and timely delivery
- Coordinate global-to-local execution ensuring local needs and global standards are balanced
- Support CRM initiatives by integrating onsite touchpoints with email, sampling, and loyalty strategies
- Collaborate with CRM and Media to connect onsite experiences with customer acquisition and retention
- Mentor and develop two E-tail graduates and streamline workload for the team
- Foster a positive, cross-functional team culture
Key requirements
- Strong experience in e-tail/e-retail/digital trading, preferably in Prestige and Niche environments
- Proven ability to manage performance against commercial KPIs (sales, conversion, margin, onsite engagement)
- Hands-on experience briefing and delivering onsite changes (content, navigation, landing pages) and campaign rollouts
- Experience working closely with KAMs and retail partners to achieve commercial objectives
- Line manager experience
- Analytical and data-driven, able to prioritise actions and make agile decisions in a fast-paced environment
- Strong attention to detail, cross-functional collaboration, and excellent communication/presentation skills
- Agile, innovative, and digitally curious, with a passion for driving growth and relationships
Description
In this role you will accelerate Puig’s UK e-tail performance by optimizing visibility, storytelling, conversion, and repeat purchase across…
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