General Manager

Hyatt

Hotels and Guesthouses

London - Großbritannien

Business unit leader

Experteer Overview

As General Manager, you will steer Park Hyatt London River Thames toward its next chapter, upholding the Park Hyatt philosophy of personal luxury, artful service and thoughtful moments. You’ll drive guest experience, operational excellence and financial performance while fostering care, creativity and collaboration across the team. You will build strategic partnerships with owners, Hyatt regional leadership and the local community to ensure sustainable growth and a lasting legacy of excellence. This is a high-impact leadership role at a premier London luxury destination.

Pay / Benefits

bonus package
private healthcare
enhanced pension
12 complimentary nights annually across Hyatt Hotels
discounted Hyatt stays for you and your family
Headspace membership and Employee Assistance Programme

Responsibilites

Lead the property’s performance across guest experience, operations and finance.
Shape culture of care, creativity and collaboration and empower the team to anticipates needs and elevate service.
Build and maintain strong partnerships with owners, regional leadership and the local community for sustainable growth.
Ensure alignment with Hyatt’s global standards and Park Hyatt philosophy in all aspects of service and operation.

Key requirements

Experienced luxury hotelier with a proven GM track record in a five-star environment.
Deep understanding of the modern luxury guest; able to balance commercial insight with emotional intelligence.
Experience in cosmopolitan cities (London or comparable destination) is beneficial.

leadership emotional intelligence cross-functional collaboration operational excellence financial performance management guest experience optimization

Description

As General Manager, you will steer Park Hyatt London River Thames toward its next chapter, upholding the Park Hyatt philosophy of personal l…

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